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Refund Policy – AR Connect Education Ltd.

At AR Connect Education Ltd., we are committed to delivering high-quality exam support to all our learners. Please read the following refund policy carefully before booking your exam.

1. Booking Confirmation: Upon booking an exam, the booking is final, and no refunds can be processed under any circumstances.
2. Rescheduling: In extreme circumstances, there may be an option to reschedule the exam to a different date. However, this is at the discretion of the Director and is subject to availability.
3. Rescheduling Fees:
   • If the exam date is amended within 10 days of the original exam date, an additional £20 rescheduling fee will apply.
   • If the exam date is amended within 5 days of the original exam date, the full administration fee will be required, as the space could have been filled by another candidate.

For any queries relating to this policy, or to access our full Complaints Procedure, please contact us at angela@arconnecteducation.co.uk.